To be able to express my frustration when I found "over complicated" functions, services, applications and devices.
I always ask myself: "Would have not be possible to achieve the same (or better) with a Simpler, Easier Working solution ?
And many time, the answer is yes even if the creators spend hours, days to think about their work. Most often, thinks are what they are, because assomptions made at a time X are still used at time Y. It's human.
Other times, it is the technology at time X that still guides products and functions at time Y but since then a lot has changed.
But, in my opinion, the biggest problem comes when the End User (me, you) is not the focus point of the all project. But many developers answer that They are also End Users and that for them it is fine... Big Mistake!!
End Users are not as you imagine them, they do not know what you think the know.
The best way to deal with it is to think your End Users as ... well ... Stupid ;-)
According to Wikipedia definition: Stupidity is "indicative of low intelligence or poor learning abilities."
Yes, imagine you product/service used by a Stupid person, me.
Imagine, a End User that:
- does not know to use the right/left click on the mouse (yes, Mac users do not have right/left clicks),
- is disturbed to have to click to Start to End his Windows session
- is confused if give him the choice between 4 notes of 50$ or 20 notes of 10$
- is frustrated to have to click on a Facebook application instead of opening the "gift that a friend of yours has sent you"...
The list is infinite... but will try to reduce it ;-)
If you have ideas and comments do not hesitate...
The more "Stupid" we are, the better services and products we will get!
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