February 22, 2009

User Interface On-line Survey

As a matter of fact, the main interest of this blog will be in User Interface and so let's start by helping a company that is not as known now as the Apples, the Microsofts or the Facebook but that was for the "grown-ups" synonimus of Computers: IBM.

It is just a 10 questions on-line survey on the "Importance of User Interface Design".

Interesting enough, only 6 companies are mentionned in this survey:
Apple, Google, IMB, Microsoft, Oracle and SAP

So let's give a hand to IBM and let's hope they let us know at least the results ;-)

The Easy Simple Web site of all ? Google !

Of course, Google is the Easiest Simple Working Web site : 5*

The Logo and the search window : 1 - 2 !

Two Buttons and that's it. Even if it is one of the most visited page in the world, no ads no frills.

Right, if you look carefuly, you see little scripts :
Web Images Maps News Video Gmail more or Advertising Programs - Business Solutions - About Google .

But the concept, is still EASY SIMPLE clear.

Of course, you HAVE to know that Google does the Best Web Search (because it is written nowhere, here) but, hey, it is Google ! Is like saying that you can drink a Coke.

Now, who remembers the Google beta of Dec 02, 1998 ? Here it is:

See, it was already EASY SIMPLE... except for the : "Search the Web using Google !"

Why Keep it Easy Simple, the Blog ?

A new blog, why ?

To be able to express my frustration when I found "over complicated" functions, services, applications and devices.

I always ask myself: "Would have not be possible to achieve the same (or better) with a Simpler, Easier Working solution ?



And many time, the answer is yes even if the creators spend hours, days to think about their work. Most often, thinks are what they are, because assomptions made at a time X are still used at time Y. It's human.

Other times, it is the technology at time X that still guides products and functions at time Y but since then a lot has changed.

But, in my opinion, the biggest problem comes when the End User (me, you) is not the focus point of the all project. But many developers answer that They are also End Users and that for them it is fine... Big Mistake!!

End Users are not as you imagine them, they do not know what you think the know.

The best way to deal with it is to think your End Users as ... well ... Stupid ;-)

According to Wikipedia definition: Stupidity is "indicative of low intelligence or poor learning abilities."

Yes, imagine you product/service used by a Stupid person, me.

Imagine, a End User that:
- does not know to use the right/left click on the mouse (yes, Mac users do not have right/left clicks),
- is disturbed to have to click to Start to End his Windows session
- is confused if give him the choice between 4 notes of 50$ or 20 notes of 10$
- is frustrated to have to click on a Facebook application instead of opening the "gift that a friend of yours has sent you"...

The list is infinite... but will try to reduce it ;-)

If you have ideas and comments do not hesitate...

The more "Stupid" we are, the better services and products we will get!